Ease of use and non-intrusiveness
In creating a system designed to help companies manage business processes, we considered the importance of it being non-intrusive and extremely user-friendly. Once installed, Multiplicity will seamlessly integrate with the existing business practices specific to your company, without forcing any unnecessary changes.
Tolerance to the existing environment
You can use full set of Multiplicity features, but what if you already have applications you are running and would like to keep them? No problem. Multiplicity is developed to facilitate integration with other system(s). This could be easily accomplished internally, using Agency Software Development Kit, or with the assistance of SDA's Software Consulting Services department.
Coverage of the business processes designed by business itself
As you start exploring Multiplicity, you might decide to introduce new steps into your existing business processes or discover areas in need of improvement. We are happy to inform you that the design of our product allows performing all the changes via intuitive configuration or a very limited programming effort.
Ability to handle the load
Multiplicity could be used by a small company with several computers or scaled up easily to serve as an Enterprise-wide Solution for a big corporation. Multiplicity has built-in features like fail-over and load balancing, which make application very stable and capable of handling load and heavy production environment non-stop 24 hours a day, 7 days a week.
Customization by Configuration
Multiplicity is a very flexible system. You could think of it as a toolset allowing you to describe in simple terms your own business environment with set of departments, work centers, operations, schedules, job types, job description, etc. You can start modeling process from scratch or you can use existing templates. As you work with the system, you will find that it is truly able to adapt to your specific needs, unlike other systems on the market that require you to make unwanted, intrusive changes in the way you do business or require extensive customization.
Expandability
The size and capabilities of IT departments vary from company to company. We have designed Multiplicity in such way that even a junior-level programmer can easily extend it! Other than basic knowledge of programming for Windows or Java, depending on your computer system, no special skills are required. Agency SDK, which comes with the system, provides access to all Agency services.
In addition to these basic functions, Multiplicity provides a number of truly unique and highly practical solutions.