The Blood Horse, Inc. (Lexington, KY)

"We publish weekly, monthly, quarterly and annual magazines, as well as books, newsletters and online "e-zines". Multiplicity is a publisher's dream because it is designed to meet real-world challenges."

Journal Communication (Nashville, TN)

"We are no longer in the position where we need to purchase several software packages now that we have Multiplicity. I originally set out to find scheduling software and found Multiplicity. I am so excited about this software and just wanted you to know how pleased we are."

Oppenheimer Funds (New York)

"I would recommend your company and it's services to other companies without hesitation."

Publishers Press, Inc (Shepherdsville, KY)

"I would highly recommend the people at SLS to others who face the same challenge of finding technology solutions that will help them accommodate the ever-changing business climate of today."

First Citizens Bank (Radcliff, KY)

     "The principals of SDA Software were responsible for the success of this project and it was this experience that convinced me I had found talent that is unsurpassed-anywhere on the planet. As a software engineer for the U.S. Air Force, overseeing some extremely sensitive, important, and expensive projects during my career, I feel qualified in saying that SDA Software is a rare find in talent, quality, and work ethics."
     "Finally, my background as a software engineer won't allow me to finish this recommendation without saying what I believe to be SDA Software's most important element of success. All of their successful endeavors with us have been due to their unique understanding of the importance of requirements analysis. They refuse to begin the development process without a full understanding of what is needed. They have an almost unnatural ability to identify customer requirements, even when they haven't been effectively communicated in requirements documents or conversations with the users. In other words, they strive to get the "big picture.""
     "In conclusion, it is without reservation that I recommend SDA Software."

BBR Wireless Management (Louisville, KY)

"At a time when we had to do web development quickly and economically, your team came through. Your team was able to complete our requirements timely, and most importantly, accurately. I commend you on your ability to deliver quality work the first time, so we can all avoid the aggravation of delays and overages associated with poor workmanship. This allowed BBR to deliver to our clients on time and on budget"

"In this world of fly-by-night programmers, it is comforting to know that I can rely on someone as yourself"

HALO Systems, LLC (Louisville, KY)

"As a result of the comprehensive and intuitive development that SDA has done for our firm, we were able to integrate a human resource management package for a six hospital chain in Ohio that saved them over $1 million in the first year of implementation."

"SDA project managers are thorough and concise and waste little time or money in delivering an end-product that for us contained important functionality that we had not even envisioned in our planning process."

"Whether complex or simple, I highly recommend the brilliant management team of SDA for any development needs."

Neuronetrix, Inc. (Louisville, KY)

"The principals of SDA have been responsible for the complete implementation a very sophisticated network software application. The success of our company will be due in large part to the quality work and professionalism that has been shown by SDA."

"I would strongly recommend SDA for any client with high-level software architecture and/or programming needs."

Read how our Customers answer the questions essential to every business.

• What's the cost of my operation? How much time do I spend to produce things?

  "Our CFO is also pleased. Historical reports of time and activity will result in more accurate budgets, and the opportunity to adjust price schedules for optimum profitability."

  Stacy V Bearse

  "This has been a problem for quite some time. Now we can track the amount of time spent on each task (not just production, but office-wide). For example, if we are able to see how much time we're spending on post scripting for a month, week, or year and determine if it's more economical to have a printer do the post scripting for us. And this is only one example of how this will benefit us."

  Julie Hale

• Do I lose billable time?

  "Weekly production billings have risen more than 25% since we incorporated Multiplicity into our production process. The software helps us to bill fairly for our creative efforts because we are now getting paid for all of our work."
  "Multiplicity prevents fee-based operations from slipping through the cracks."

  Stacy V Bearse

  "Implementation of Multiplicity has created efficiencies that resulted in cost savings of 15% or more in selected departments. By improving our internal processes, we are able to continually enhance the services we provide to our customers."

  Michael J. Simon

• Could I improve internal processes, automate some of the operations, decrease the cost of the operation?

  "Increased cash flow. Streamline operations. Exploit computer-to-plate printing. These were the three main objectives we established when we first met to discuss the development of a new production tracking system. I'm pleased to say that Multiplicity is meeting these initial goals and more"

  Stacy V Bearse

  "The workflow management/job tracking/data collection system have performed well beyond our expectations. Operating costs have gone down, processing times have improved and their technology has made it possible for us to basically have no down time."

  Michael J. Simon

• Do I have to replace existing systems with Multiplicity? Will I be able to integrate Multiplicity with existing application: Accounting, Digital Asset Management, etc?

  "We have successfully integrated multiple internal systems like our Legacy AS400, Digital Asset management, Page Check and SIMON, our customized Digitizing System."

  Michael J. Simon

• Could I customize Multiplicity?

  "SLS was instrumental in helping us develop a system to provide our customers with the ability to digitally submit their work and remotely view/okay their pages and forms. (Our internal version of this software is used to process desktop files in a very efficient and streamlined workflow.) SLS' workflow automation solutions for Automated Impositions and Pre-flights have helped us stay one step ahead of our competition."

  Michael J. Simon

  "We first started working with SLS on development of the Multiplicity Software for Job Tracking. The software was designed in such a way that it was completely open for us to customize to our Publishing Company. From a technical standpoint this is essential to allow integration with many of our proprietary software systems."

  Kristle T. Statham

• Could I implement Multiplicity in stages?

  "My initial challenge was to find scheduling software that would streamline the production scheduling process for Journal Communications. Over the past few years, our company has grown to over 100+ publications.

  I have found Multiplicity's functionality to be truly amazing. It is much more than scheduling software. As we begin to implement it office-wide, it will provide a central database that everyone can utilize on a day-to-day basis. It is perfect for our company and will improve our efficiencies as well as optimize our talent and labor."

  Julie Hale

• How flexible is Multiplicity?

  "Multiplicity will force us to develop processes in ALL our departments - mainly ad production, edit production, photography, editorial, Web sites and directories. Not a bad thing! As the processes change (and they do quite often in edit production), they can easily be changed in the setup of the department."

  Julie Hale

  "One of our goal was to make sure that the software didn't change our current workflow, but adapted to it. We have certainly found this to be the case."

  Kristle T. Statham

• How difficult will it be to implement Multiplicity and train employees?

  "The Multiplicity installation went very smoothly and the implementation process has been managed very effectively."

  "We have just finished our first week using Multiplicity. As promised, the users were up and running smoothly the first day with only a few hours of training."

  Richard H. Edmiston

• What about security?

  "The software provides so many levels of security that an Administrator has full control over what each user needs to do their job."

  Kristle T. Statham

• What about support?

  "Our experience with the support has been exceptional. The response time has been quick and efficient and the staff has been excellent to work with."

  Kristle T. Statham

  "The software is easy to use and maintain and more importantly it is easy to train each user. We have received excellent customer service and technical service".

  Richard H. Edmiston

• I need a quick way to find out the state of the project

  "Our advertising department can know the status of their production work at any time without having to leave their desk or pickup the phone."

  Kristle T. Statham

  "Multiplicity will enable us to continuously track the precise location, current status and detailed history of every job and/or project (magazine, web site, directory, insert card, onsert, special section, newsletter, sales materials, reprints, prototypes, virtually everything that is produced in-house). This improved workflow will definitely improve our productivity by:

  • Streamlining the organization - control routing, tracking and data sharing,
  • Scheduling our workflow - improves collaboration by setting up work queues, and
  • Tracking our jobs - by user, by department, by location or by job status.
  The ability to send an alert to the next person once a task is completed definitely will improve our communications and productivity."

  Julie Hale

• I'd like to be able to control employees tasks remotely
• Could I be notified when something happened in the system: job is routed to me, job is late, etc.?

  "Notification and Alerts. One of my favorite features! This allows us to setup and send notifications (via e-mail, paging, pop up messages, or any other valid method) to users anytime something changes or they need to be alerted to new information"

  Julie Hale

• Is Multiplicity intrusive?

  "I also know our internal productivity is improved. The administration of the program is very user-friendly. Job scheduling is much improved. Archiving is easier. Turn around is faster. My staff appreciates the way in which Multiplicity helps them organize and process their work."

  Stacy V Bearse

  "Several of our artists have mentioned how easy it is to simply clock-on to a job and clock-off without it interfering with their design work."

  Kristle T. Statham